Terms and conditions

​Participant Cancellations

We understand that plans can change, and if you need to cancel your registration, we’ll do our best to support you.

Here’s how refunds work based on the notice provided:

• Two weeks or more before training – Full refund
• One week before training – 50% refund
• Less than one week before training – Unfortunately, we’re unable to offer a refund at this stage.

Need to transfer your spot to a colleague? No problem—just let us know at least 24 hours before the start of the training so we can update the details.

For all changes and cancellations, please email us at admin@simna.com.au

SIMNA Cancellations

We’re committed to delivering this training as planned. However, if unforeseen circumstances arise, we may need to cancel or reschedule. In that case, you will receive a full refund of any fees paid.

Training Disclaimer

Some of our training, especially in-person sessions, require a minimum number of participants to proceed. If this minimum isn’t met, registered participants will be notified at least two weeks before the training is scheduled. In that case, you will receive a full refund of any fees paid.

Photography

You may be photographed (or filmed) at SIMNA events and training and your image may be used in emails, social media and on the SIMNA website. If you do not wish to have your image used, please contact us ahead of time at admin@simna.com.au.